Built for furniture manufacturers.
Spekd reduces your service burden, improves your dealer relationships, and gives you visibility into how your products are understood in the field.
What Spekd does for manufacturers
Reduce operational costs
AI handles 40-60% of routine dealer inquiries that currently consume customer service team time. Your team focuses on complex problems and relationship management.
Improve dealer relationships
Dealers get answers in seconds, not hours. Less friction in your most important channel relationships means more closed sales and happier partners.
Maintain brand control
You control what your AI knows about your products. You approve every data point before it reaches dealers. You see every interaction and can audit any answer.
Get insights you don’t have today
Analytics on what dealers actually ask, where they’re confused, which products generate the most questions. Spot training gaps across your dealer network.
Easy deployment
Embedded widget integrates with your existing dealer portal in days. No replacement of customer service systems. We help with launch communications and dealer onboarding.
Vertical-deep, not generic
Built specifically for furniture industry terminology, configurations, and workflows. Fabric grades, COM policies, quick-ship programs, configuration constraints — native, not bolted on.
Common questions from manufacturers
How do you handle data security?
Your data is yours, in an isolated tenant architecture. Never shared with other manufacturers. Never used to train models that benefit competitors. Industry-standard security with full audit trails.
How accurate is the AI?
Spekd uses deterministic validation — configuration validity is decided by rules you approve, not AI guessing. Every answer is cited from your source documents. When confidence is low, the system flags uncertainty or escalates to your team rather than guessing.
What does IT integration look like?
Lightweight widget, not heavy enterprise software. Standard web technologies, no specialized infrastructure. Works alongside your existing dealer portal and customer service tools. Most deployments are live within 4 weeks.
How do dealers adopt it?
We provide co-marketing materials and dealer onboarding playbooks. Real-time adoption analytics let you target follow-up. The tool is designed to be adopted by dealers naturally, not forced on them.