Instant answers for the people who sell your line.
Spekd gives your dealers validated configurations, accurate specs, live commercial context, and source-cited answers from your actual product data. Embedded directly into the portal they already use.
10s
to return a validated dealer answer
4-state
answerability policy built into every response
Zero
LLM guessing on configuration validity
Current Query
Can I get the Carlton sectional under 100" in Crypton fabric with a left-facing chaise?
Yes, this configuration is available. The Carlton 2-Piece Sectional can be specified at 96" overall with a left-facing chaise in Crypton Home performance fabric.
Source Citations
10s
from question to validated answer while the customer is still in front of the dealer.
Your dealers get answers in seconds, not hours.
Spekd handles the repetitive product questions that drain your service team, while giving dealers a faster, calmer experience at the exact moment they need an answer.
- Validated answers instead of AI guesses
- Source citations dealers can trust immediately
- Embedded support that feels native to your portal
Cut service calls 40–60%
Routine dealer questions about configurations, lead times, and specs get answered instantly. Your customer service team focuses on the complex problems that actually need their expertise.
Help dealers sell on the floor
A dealer with a customer asking about fabric options gets the answer in 10 seconds, not 10 hours. Faster answers mean faster sales.
Validated against your rules, every time
Spekd’s deterministic validation engine ensures configuration answers are correct — not generated by AI guessing. If track arm doesn’t pair with swivel base, Spekd knows and explains why.
Every answer cites the source
Dealers see exactly where each answer came from. Your spec sheet, your price list, your configuration guide. Full transparency, full auditability.
Live in weeks, not quarters.
Four deliberate steps from raw manufacturer data to dependable dealer answers.
You upload your product data
Spec sheets, price lists, configuration guides, fabric programs. Whatever format you have — we handle the rest.
You review and approve
Spekd extracts your products, options, and configuration rules. Your team reviews and approves before anything goes live.
Embed in your dealer portal
A lightweight widget embeds directly in your existing dealer portal. No IT project. No system replacement. Live in days.
Dealers get instant answers
Your dealers ask questions in plain English. Spekd returns validated, cited answers in seconds.
Built for furniture.
Not adapted from generic support software.
The difference is not the chat box. It is the truth system behind it: deterministic validation, source-backed facts, and clear boundaries around what the AI can and cannot answer.
Deterministic validation
Configuration validity is decided by rules you approve, not by AI guessing. Spekd never confirms an invalid configuration. Never hallucinates an answer. Always cites the source.
Industry-native
Fabric grades, performance programs, quick-ship eligibility, chaise configurations, COM policies. Spekd understands the vocabulary and constraints of the trade furniture industry.
Your data stays yours
Strict tenant isolation. Your product data is never shared with other manufacturers, never used to train models, never visible outside your account.
Most platforms take quarters. Spekd takes weeks.
The implementation model is intentionally restrained: one manufacturer, one clean data loop, one dealer workflow, and a measurable result fast.
Weeks 1–2
Data review and configuration
We ingest your product data and extract structured rules.
Weeks 3–4
Approval and widget deployment
You review everything, approve it, and we deploy the widget to your portal.
Week 5+
Your dealers using it daily
Instant answers, validated configurations, full source citations.
Week 8
Measurable impact
Reduced call volume, faster dealer response times, quantifiable ROI.
See what Spekd would do for your dealers.
We're working with a limited group of furniture manufacturers who want the cleanest dealer-support experience in the industry. Early partners get direct influence over the product and preferred commercial terms.